Beluga Kitchen

The Beluga Kitchen iPad suite of restaurant apps provides real-time order management tools, dine-in guest service, operational tools, and back office support for restaurant owners and managers. For your host and kitchen staff, Beluga Kitchen is the foundational platform for how restaurants benefit from the Beluga solutions.

Features available today in the Beluga Kitchen iPad app include…

Order Management

  • Order routing to kitchen for preparation, including order type, order details and modifiers, and any special dish or order-level instructions.

  • Real-time Order workflow management through different states in the order lifecycle.

  • Receipt printer integration.

Guest Service

  • Handle service requests from dine-in guests.

  • Apply refunds when needed.

  • SMS-based communication to guests for order confirmation, cancellation, delays, and refunds.

Menu Operations

  • Web-based menu creation and maintenance tools (Menu Builder).

  • Menu Builder delivers full support for menu items, photos, modifier groups, and modifiers.

  • Flexible 86 (pause) support for menu items, order types, and menus.

Back Office

  • Admin tool to configure restaurant settings including branding, restaurant operating hours, and default prep times.

  • QR code generation for different order types, including specific table and location numbers.

  • Detailed reporting on sales, taxes, and fees.

  • Staff tip reports and waiter attribution.

  • Staff user administration.